Blog | Cinch

The Cinch Blog

Providing you with helpful marketing and business tips, tricks, and advice to maximize your spending.

What’s Your Net Promoter Score (NPS) and Why Does It Matter?

May 29, 2025 | Article, Loyalty

Alright, quick question for you: What’s your Net Promoter Score? Don’t worry if you don’t know the answer off the top of your head—but trust me, it’s time to find out. NPS® is one of those tools in your marketing toolbox that does more than meets the eye. It gives you...

Retention Is the New Acquisition: Mastering Lifetime Value Across Your Franchise Network

May 28, 2025 | Article, Growth, Loyalty

Did you know it costs five times more to acquire a new customer than to keep an existing one? That stat isn’t just a fun fact—it’s a reminder that retention should be at the core of your growth strategy. If your franchise is spending heavily on customer acquisition...

Cinch in the Spotlight: Justin Rae Talks Scalable Reputation Management

May 27, 2025 | News

Scalable Reviews and Reputation Management for Multi-Location Brands By Cinch CEO Justin Rae In his latest article for Street Fight Magazine, Justin Rae, CEO of Cinch, dives into the challenges and opportunities of managing reviews and reputation for...

The Case for Customer Retention: What the Data Says About Growing Smarter

May 24, 2025 | Article, Loyalty, Personalization

Learn how AI, personalization, and automation help businesses build customer loyalty and see revenue growth.

Cinch and Rocketium Partner to Revolutionize Marketing Campaigns

May 15, 2025 | News

We’re thrilled to announce an exciting partnership with Rocketium, a leader in visual content marketing automation.

Cinch in the Spotlight: Justin Rae Talks Franchise Growth in 2025

Apr 24, 2025 | News

Franchise businesses play a vital role in shaping the modern economy. But are you ready to leverage the trends that will define the future?

Cinch in the Spotlight: How CDXPs and CRMs Stack Up

Mar 27, 2025 | News

The Next Step in Software: CDXPs vs CRMs Join Gabe Davis, Partnerships Manager at Cinch, in the latest episode of Let's Chat With Auto Repair Boss. Designed for auto repair and tire shop owners, this insightful conversation dives into how Cinch’s Customer Data...