News Archives - Content Hub

Introducing Task Manager: Never Let a Follow-Up Slip Through the Cracks

Task Manager is a new way to turn customer moments into tracked, assigned, accountable work — right inside Cinch, with no extra tools and no extra cost.

Cinch Launches Self-Serve AI Voice Trial: Go Live in Minutes

News, Spotlight

Now any business in industries like automotive repair, home services, and beyond can now add AI to their inbound call experience, no commitment required.

Cinch Partners with SportsDataIO to Bring Real-Time Fan Engagement Data to Brands

News

New integration gives operators a first-of-its-kind tool to connect customer passion with personalized marketing — turning game-day energy into repeat visits and long-term loyalty The Partnership Cinch, the customer data experience platform built for B2C...

How New Tire Safety Standards Can Protect Your Customers

News

As an auto repair shop owner, your customers trust you with their safety. You ensure their brakes are sound, their engines are reliable, and their vehicles are ready for the road. But what about their tires? Often, the small details make the biggest difference. The...

Cinch in the Spotlight: Justin Rae Discusses Intentional Marketing

News, Uncategorized

Intentional Marketing in the Age of AI: Smarter Strategy Choices for 2026 Ever feel like “AI for marketing” is just another shiny object being waved in your face? You’re not alone. Justin Rae’s new piece in Street Fight does something rare: it ditches the hype and...

Cinch in the Spotlight: Justin Rae Shares His Take on the Voice Revolution

Article, News

We are witnessing a massive shift in how businesses handle the phone. It’s called the “Voice Revolution.”

Cinch Introduces AI-Powered Call Assistant and Scheduler to Streamline Business Operations

News, Spotlight

Cinch has announced its new AI Call Assistant and Scheduler, a dynamic duo that is designed for organizations of all sizes.

Cinch Unveils Loyalty Program to Drive Customer Retention

News, Spotlight

Cinch, a leading customer data experience platform (CDXP), today announced the launch of its new Loyalty Program feature.

Your Reviews Are More Than Stars: Meet Cinch’s Sentiment Analysis Tool

News, Spotlight

Cinch’s new Sentiment Analysis Tool helps you go beyond star ratings and uncover what your customers are really saying.

Cinch in the Spotlight: Justin Rae Talks Customer Sentiment

News

Learn how sentiment analysis is revolutionizing the way brands understand their audience, allowing them to craft campaigns that resonate on a deeper, emotional level.

Cinch in the Spotlight: Justin Rae Connects Marketing Automation and Autonomous Cars

News

Discover how the principles of autonomous vehicles can revolutionize your marketing automation, drive efficiency, and unlock new levels of precision.

Cinch in the Spotlight: Justin Rae Discusses the Subscription Economy

News

Subscriptions are transforming industries, and multi-location businesses are starting to take notice. But what does it take to successfully implement subscription revenue models at scale?

Cinch in the Spotlight: Justin Rae Talks Promotional Tactics

News

In his latest thought leadership piece for Street Fight Magazine, Justin Rae, CEO of Cinch, explores the challenges and opportunities facing franchise marketers in what he calls the “post-promo era.”

Announcing Our New Partnership With The Auto Repair Boss

News

We’re proud to announce a new partnership with The Auto Repair Boss, a leading automotive repair business broker.

Cinch in the Spotlight: Justin Rae Talks Scalable Reputation Management

News

Scalable Reviews and Reputation Management for Multi-Location Brands By Cinch CEO Justin Rae In his latest article for Street Fight Magazine, Justin Rae, CEO of Cinch, dives into the challenges and opportunities of managing reviews and reputation for...

Cinch and Rocketium Partner to Revolutionize Marketing Campaigns

News

We’re thrilled to announce an exciting partnership with Rocketium, a leader in visual content marketing automation.

Cinch in the Spotlight: Justin Rae Talks Franchise Growth in 2025

News

Franchise businesses play a vital role in shaping the modern economy. But are you ready to leverage the trends that will define the future?

Cinch in the Spotlight: How CDXPs and CRMs Stack Up

News

The Next Step in Software: CDXPs vs CRMs Join Gabe Davis, Partnerships Manager at Cinch, in the latest episode of Let's Chat With Auto Repair Boss. Designed for auto repair and tire shop owners, this insightful conversation dives into how Cinch’s Customer Data...

Announcing Cinch’s Newest Partner: SWARM Pest Control Marketing

News

We’re happy to announce our new partnership with SWARM Pest Control Marketing, a premier digital marketing agency.

Cinch in the Spotlight: Justin Rae Takes Sides on the Loyalty War

News

Customer loyalty is the lifeblood of every successful brand. Yet what actually drives that loyalty—mass appeal or local love?

Cinch in the Spotlight: Justin Rae Talks Data Drama

News

Is Your Data All Talk and No Action? Data is everywhere, promising unlimited potential for business growth and customer loyalty. But for many brands, especially multi-location businesses, data fails to deliver the value it should. Why? Because fragmented systems and...