Cinch vs. Klaviyo
Klaviyo Isn’t for Local Business—Cinch Is
Klaviyo caters to online stores—not local businesses like yours. If you manage multiple locations and are tired of disjointed customer data and impersonal marketing, Cinch is your perfect fit.
Email, Text, Direct Mail
Landing Pages
Reviews and Surveys
Ad Audiences
Trackable Links
Serving 4,000+ Locations Across Industries
The Problem
Tired of Dealing with These Common Challenges?
Customer Support
Wish you could talk to a real person? Tired of customer support that’s never there when you need it?
List Management
Is a lack of integrations forcing you to manually import files? Want to clean up customer contacts but can’t?
Limited Creative
Tired of outdated marketing templates with no room for customization? Wish you had more channels?
The Solution
Learn Why More Brands Are Switching from Klaviyo to Cinch
Klaviyo helps e-commerce businesses, but Cinch is purpose-built for multi-location and franchise businesses that rely on repeat customers.
Customer Success
White Glove Onboarding and Super-Fast Time to Value
Cinch’s highly praised Customer Success team has an aggressive onboarding timeline of just four weeks for fast time-to-value. Then, work with the same trusted Cinch team members to resolve issues as they come up.
Customer Data
Centralize and Clean Your Customer Data, Automatically
Cinch pulls in customer data from multiple sources—and instantly cleans and normalizes it in real time. We’re designed for franchises and multi-location businesses and don’t charge per contact, unlike Klaviyo.
Campaign Builder
Custom Campaigns via Text, Email, Direct Mail, and More
Easily create custom, on-brand marketing campaigns across channels. Build robust journeys from dozens of triggers, actions, and conditions so your automated marketing feels personal, intentional, and authentic.
Engage Your Customers Across Channels
Get the results you want with the right tools working together in one cohesive, effective platform.
Email Campaigns
Boost open and click rates with our deliverability tech.
Text Messaging
Communicate directly with customers—or en masse.
Direct Mail
Send a single personalized postcard or by the thousand.
Online Reviews
Automatically request and respond to online reviews.
Ad Audiences
Our data science delivers targeted lookalike audiences.
Surveys
Get real-time feedback, insights from customers.
Landing Pages
Collect and integrate opt-in and contact information.
Coupons
Create trackable coupons and prove your ROI.
What Do Other B2C Leaders Have to Say?
Cinch was built from the ground up to support strategic B2C businesses to increase customer lifetime value. See how we deliver.
“Klaviyo worked OK, but it was very much e-commerce focused. We couldn’t manipulate it the way we needed. We moved from Klaviyo to Cinch, and it’s definitely worked out better. With Cinch, we can send postcards, emails, and texts in a more calculated way.
At the end of the month, when we’re not on track for revenue, I can put together an email in just 30 minutes, segment the right guests, and we’ll see car count impact the next day. It’s been a huge win.”
Jay Ferrick
Marketing Manager, Oilstop
“Cinch replaced Klaviyo for us, and we’ve found its capabilities and interface to be superior in nearly every way. The addition of direct mail and SMS has been awesome.
If you’re looking for more data and communication options, I would give Cinch a look.”
Brad Staples
Former VP of Marketing, Vooray
Frequently Asked Questions
Our domain authentication process ensures an impressive 98% email delivery rate. Plus, our proprietary algorithm boosts your email reputation by filtering out unengaged recipients. During onboarding, we’ll also guide your team through best practices for warming up new contacts when using a new domain. These tactics ensure that your email communications are delivered quickly to inboxes—not spam folders.
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Our support team typically responds to issues within 2 business hours. On average, we resolve tickets in just 10 business hours. Every ticket is managed by a dedicated team member—no redirects to a knowledge base or self-service solutions. We’re here to personally guide you every step of the way.
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Cinch offers 14+ attribution, customer, and channel reports giving you the information and insights you need to understand the effectiveness of your marketing—across locations.
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We’re passionate about helping you achieve sustainable growth. If you’re looking to empower your brand and create experiences that drive loyalty, we’re here to help.
Discover what Cinch can do for your business today.