MARKETING AUTOMATION
Marketing That Drives Action
Send automated, customizable marketing campaigns that keep your customers coming back again and again.
Serving 4,000+ Locations Across Industries
Your Omnichannel Success Is Only Limited by Your Imagination
With Cinch, you can achieve anything you can imagine. No matter how simple or complex, our Campaign Builder helps you make it happen.
The Problem
Tired of Dealing with These Common Challenges?
Misaligned Marketing
Your business operates in diverse markets with unique customer bases. Are you engaging them all?
Poor Brand Identity
Are franchisees executing brand guidelines differently, leading to inconsistent, off-brand marketing?
Limited Channels
Does your current platform only offer one or two communication channels when your customers use more?
The Solution
Helping Every Location Stand Out and Scale
Personalization
Deliver Full-Funnel Personalized Journeys for Every Audience
With Cinch, you can create hyper-targeted customer segments in minutes. Then choose from dozens of triggers, actions, and conditions to build intentional, automated marketing experiences that feel uniquely personal.
Brand Consistency
Design Branded Campaign Templates for All Your Locations
Build approved brand parameters right into your company Campaign Builder in Cinch. Each location will have the elements they need for on-brand marketing online and in-store. Your corporate brand team will thank you!
Omnichannel
Communicate via Text, Email, Direct Mail, In-App, and More
Your customers communicate on a growing number of channels—and they want to connect with you on them all. Cinch brings essential digital and physical marketing channels together all in one omnichannel platform.
Franchises and Multi-Unit Businesses Have Unique Challenges
You require unique solutions. To get the results you want, you need the right tools working together in one cohesive, effective platform.
Trackable Links
Boost engagement and track campaign efficacy.
Text Messaging
Communicate directly with customers—or en masse.
Direct Mail
Send a single personalized postcard or by the thousand.
Online Reviews
Automatically request and respond to online reviews.
Ad Audiences
Our data science delivers targeted lookalike audiences.
Surveys
Get real-time feedback, insights from customers.
Landing Pages
Collect and integrate opt-in and contact information.
Coupons
Create trackable coupons and prove your ROI.
What Do Other B2C Leaders Have to Say?
Cinch was built from the ground up to support strategic B2C businesses to increase customer lifetime value. See how we deliver.
“Before Cinch, we weren’t communicating with our customers proactively and I knew that needed to change.
For our first campaign, we sent personalized emails promoting our mosquito service. The revenue generated from that campaign alone literally paid for Cinch for the entire year.”
Kevin Keim
President, Innovative Pest Control
“We were working with several vendors—one to manage email, another for text, and then another for direct mail. We realized it would be better to consolidate everything in one place.
Cinch offered more capabilities. We can send postcards, emails, and texts in a more calculated way. Super convenient.
It’s dramatically increased car count. It’s been a huge win.”
Jay Ferrick
Marketing Manager, Oilstop
Fuel Business Growth with Unified Data and Smarter Marketing
Cinch optimizes data to unlock customer patterns, uncover key opportunities, and make smarter decisions—driving stronger customer loyalty and growth.
Data Science
Cinch’s proprietary data science tools help you learn from customers’ past behavior to anticipate what they’ll want next.
Customer Data
Target customers based on purchase likelihood and spending history and boost customer lifetime value.
Frequently Asked Questions
Our Campaign Builder lets you create custom campaigns in minutes with our drag-and-drop interface. Just choose your trigger, what action you want to take, and any conditions you want the system to consider before sending. The sky’s the limit!
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Absolutely. Our platform offers robust multivariate testing capabilities and unlimited branching logic. Plus, you can see delivery in real time, so you know immediately what’s working and what isn’t.
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Because Cinch is built on customer data, you can choose from highly strategic conditions when building campaigns. For example, you can engage a customer in a campaign if they:
- Purchased an item in the past
- Live near a store location
- Left a Google Review
- Opened a marketing email
- Redeemed a coupon
- Scheduled within a time frame
- And more
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Join the Cinch Community
We’re passionate about helping you achieve sustainable growth. If you’re looking to empower your brand and create experiences that drive loyalty, we’re here to help.
Discover what Cinch can do for your business today.