The Cinch Blog
Providing you with helpful marketing and business tips, tricks, and advice to maximize your spending.
Digital Coupons vs. Loyalty Rewards: What’s the Difference?
Marketing often feels like a guessing game, but recognizing the simple difference between these two promotional tools can make a real impact. One acts as a handshake to a new customer, and the other as a high-five to a loyal regular. While they serve different...
Cinch in the Spotlight: Justin Rae Shares His Take on the Voice Revolution
We are witnessing a massive shift in how businesses handle the phone. It’s called the “Voice Revolution.”
A Simple Guide to Opt-In Communication Rules Across SMS, Email, and Landing Pages
Connecting with customers is a big part of growing your business, but clear, respectful communication is key. Before you send out marketing messages, it's important to follow the rules around getting permission—aka “opt-in.” This playbook gives you everything you need...
Cinch Introduces AI-Powered Call Assistant and Scheduler to Streamline Business Operations
Cinch has announced its new AI Call Assistant and Scheduler, a dynamic duo that is designed for organizations of all sizes.
Cinch Unveils Loyalty Program to Drive Customer Retention
Cinch, a leading customer data experience platform (CDXP), today announced the launch of its new Loyalty Program feature.
Your Reviews Are More Than Stars: Meet Cinch’s Sentiment Analysis Tool
Cinch’s new Sentiment Analysis Tool helps you go beyond star ratings and uncover what your customers are really saying.
Cinch in the Spotlight: Justin Rae Talks Customer Sentiment
Learn how sentiment analysis is revolutionizing the way brands understand their audience, allowing them to craft campaigns that resonate on a deeper, emotional level.
Cinch in the Spotlight: Justin Rae Connects Marketing Automation and Autonomous Cars
Discover how the principles of autonomous vehicles can revolutionize your marketing automation, drive efficiency, and unlock new levels of precision.
Lost vs. Lapsed Customers: Why Understanding the Difference Changes Everything
The difference between lost and lapsed customers isn’t just about definitions—it’s about recognizing that your inactive customers have different needs.