Text Messaging
Engage Customers with Smart Texting
Your business texting program has incredible revenue potential. Unlock its full power with personalized messages delivered at just the right time.
The Problem
Tired of Dealing with These Common Challenges?
Weak Personalization
75% of marketers say their SMS programs lack the personalization customers prefer. Does that sound familiar?
Poor Optimization
Creating effective SMS strategies that resonate with customers is a significant challenge for businesses.
Compliance Confusion
Does your business adequately navigate the strict opt-in and opt-out rules to avoid legal penalties?
The Solution
Helping Every Location Stand Out and Scale
Cinch helps B2C businesses spot the stores delivering consistent success—then helps you replicate the winning formula across every location.
Robust Personalization
Show Your Customers You Care with Personalized Messaging
Send text broadcasts to your whole list or automate campaigns targeting specific customer segments. Our data-driven personalization combined with two-way messaging help you build better customer connections.
Creative Capabilities
Make Business Texting Fun and Effective for Your Customers
Send the right message at the right time whether that’s an invoice, image, GIF, video, contact card, or file. Unlimited keywords and automated responses ensure you can run all the campaigns you’ve been dreaming up.
Built-In Guidelines
Rest Assured That Your Texting Program Is Legally Compliant
Designed with your protection in mind, our text program ensures customers give proper consent and can opt out with ease taking the burden off your shoulders so you can focus on growing your business confidently.
Franchises and Multi-Unit Businesses Have Unique Challenges
Text marketing certainly moves the needle for your business, but you need all the right tools working together in one cohesive platform.
Boost open and click rates with our deliverability tech.
Trackable Links
Boost engagement and track campaign efficacy.
Direct Mail
Send a single personalized postcard or by the thousand.
Online Reviews
Automatically request and respond to online reviews.
Ad Audiences
Our data science delivers targeted lookalike audiences.
Surveys
Get real-time feedback, insights from customers.
Landing Pages
Collect and integrate opt-in and contact information.
Coupons
Create trackable coupons and prove your ROI.
Frequently Asked Questions
Yes! Cinch lets you use your existing business phone number(s). This is great for your customers, who can text and call the same number.
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Absolutely. SMS is the most preferred communication channel for customers and businesses. Open rates often exceed 90% and most consumers check their text notifications within minutes of receiving them.
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Not at all! With our automated responses, you can craft messages tailored to your brand that send automatically, keeping communication seamless and professional. This way, you stay connected with your customers without spending hours managing it.
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Absolutely! With Cinch, you get the best of both worlds. SMS messages are short and sweet, limited to 160 characters. They are perfect for quick updates or reminders. MMS messages allow you to go beyond text by adding emojis, images, videos, and files to your messages.
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