Task Manager is a new way to turn customer moments into tracked, assigned, accountable work — right inside Cinch, with no extra tools and no extra cost.
We’re excited to share some incredible news: Cinch has been named the Best Omnichannel Marketing Solution in the prestigious 2024 MarTech Breakthrough Awards! This global awards program celebrates the most innovative and impactful marketing, advertising, and sales technologies worldwide.
What Makes Cinch a MarTech Winner?
Cinch’s marketing automation platform is designed to revolutionize omnichannel campaigns. Built on a powerful customer data platform, Cinch ensures clean, accurate customer databases, leading to higher-performing campaigns. Key features include:
- Customer Segmentation & Insights: Gain a deeper understanding of your audience.
- Reporting & Attribution: Track campaign success and optimize strategies.
- Plug-and-Play Journeys: Access pre-built automations for quick deployment.
- Journey Builder: Customize campaigns with ease for highly targeted results.
With Cinch, businesses can seamlessly manage marketing across 10+ channels, including email, two-way text, direct mail, web chat, and more. Plus, the Repeat Transaction Calculator™ helps brands bring customers back for repeat services, boosting retention and loyalty.
A Word from Our CEO
Justin Rae, Founder and CEO of Cinch, shared his excitement:
“The power of customer data combined with marketing automation lies in its ability to predict, personalize, and solve customer challenges. This award is a testament to our commitment to helping businesses engage and retain customers effectively.”
Why Omnichannel MarTech Matters
Steve Johansson, Managing Director at MarTech Breakthrough, highlighted the importance of omnichannel marketing:
“Cinch offers a truly unified approach to customer engagement. It’s not just about being present across channels—it’s about creating a seamless, personalized experience that resonates with each individual. Cinch is helping modern businesses retain customers and drive revenue faster with coordinated, data-driven marketing journeys.”
About the MarTech Breakthrough Awards
The MarTech Breakthrough Awards honor excellence in marketing, sales, and advertising technology. This year’s program received thousands of nominations from over 15 countries, making Cinch’s win even more remarkable.
About Cinch
Cinch is a marketing automation platform built for businesses of all sizes, from single-location stores to multi-location enterprises. With pre-built campaigns and a focus on local businesses like auto shops, pest control companies, and veterinary clinics, Cinch helps brands engage customers, drive loyalty, and grow revenue.



